This Website is owned by Independent Content Services Ltd (hereafter “Business”).
This Policy works hand-in-hand with the Terms and Conditions of Use, found elsewhere on the web site.
We are registered with the Information Commissioner’s Office (ICO). Our Registration Number is: ZA502351. For more information, visit the ICO website. For the purposes of the Data protection Act 2018, the Data Controller is Independent Content Services Ltd who’s registered office is at 5 Fleet Place, London, England, EC4M 7RD under company registration number 04533988. [email protected]
What personally identifiable information does the Business collect and how is it used?
When you visit, register or order products or services on https://www.clubcall.com/ you may be asked to, or of your own volition, provide information from which you can be identified, including your name, email address, home or business address etc as well as text you may upload and other technical data such as the IP address of the machine you use. The Business will not collect such information from users while they use the web site unless they voluntarily provide it to us and authorise us to collect such information. Users may provide other information about themselves from which they can be identified.
The Business may use or disclose all such information in order to:
and will retain such information for the following period of time:
We may also disclose personally identifiable information in the establishment or exercise of legal rights or defences against legal claims, to comply with applicable laws or regulations, to comply with a valid legal process, such as a search warrant, subpoena or court order or to investigate suspected fraud or a violation of our Terms and Conditions of Use. We will never sell user information to any 3rd-party not affiliated with the Business, without your specific and unambiguous consent, except in connection with the sale or merger of the Business or the division responsible for such services provided.
User may ‘opt out’ by contacting customer service at [email protected]
The Business may, from time to time, send or post surveys or requests for your feedback in order to help us make our web site and services better. Any responses we receive from users will be used only to evaluate our web site and services and no personally identifiable information from respondents will be shared with any non-employees of Business, except that information provided in the Feedback/Comments areas.
If you are chosen for a promotion or as a winner in a contest, you give the Business permission to use your name, image and other information about you, for marketing purposes.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
What non-personally identifiable information does the Business collect and how is it used?
The Business collects and tracks certain non-personally identifiable information, including, but not limited to, browser type, access times, domain names, usage habits and other information which does not specifically identify any individual.
The Business never uses or installs spy ware on user computers, nor do we use spy ware to retrieve information from user computers.
Does Independent Content Services Ltd have a newsletter?
The Business regularly sends out a Newsletter via email (hereinafter “Newsletter”) to all Users (unless they have ‘opted-out’). In these Newsletters, we may inform you about new features from Independent Content Services Ltd and about the upcoming week’s events or special promotions.
If you want to unsubscribe or opt-out of communications from us, send an email to Customer Service at [email protected]. We will respond within 48 hours.
The Business is not responsible for removing personally identifiable information from the lists of any 3rd-party partner or advertiser who has previously been provided your information in accordance with this Policy.
Disclosure of your information
The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at [email protected].
You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
The following is a summary of the types of cookies that are being used on this site, along with information on how you can block them.
|Cookie Type||Cookie File Names||Purpose||Active on this site||More Information|
|Essential Site Cookies||Various||Site cookies are essential to the operation of this website. They are usually set when you first visit the site and deleted when you close your browser. If blocked, this site will not operate correctly||Yes||n/a|
|CMS (Content Management System)||Various||Cookies are set by our CMS/Blog system when you first visit this site. These cookies are not used by Independent Content Services Ltd. These cookies are usually deleted when a user closes their browser||Yes||n/a|
|Site Cookie Acceptance||cookietab-last-shown-time
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Is my information private with Business merchants and advertisers?
The only Voluntary Information that may be shared between Business and one of our partner web sites is that which pertains to information used in the furtherance of tracking an order and providing you with correct information regarding same.
Order information, including order numbers and amounts, may be available to the Business, affiliate merchants and 3rd-party affiliate program management companies, for accurate tracking purposes. The Business will not release this information to other parties unless you request it.
The Business provides banner and other advertising on its web site, from Google and other third parties, that may place and read cookies on your browser, or use web beacons to collect information in the course of advertisements being served. If you are concerned about your privacy regarding these advertisements, please refer to Google’s (or other third party) privacy policies.
What about data security?
We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits.
The Business requires that our advertisers and partners ensure the security of the data that users provide to them, however, in the event of a breach of their security measures, you agree that the Business will not be liable for any losses or damages.
The Business limits access to personal information about users to employees, for whom we reasonably believe it is necessary, in order to provide products or services.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Invoking your rights
Under the EU’s General Data Protection Regulation you have multiple rights including the right to find out what information we hold for you, request that it be updated, object to it being processed, ask that it be deleted, or restrict the processing.
If you would like to exercise any of these, you can easily do so by contacting: [email protected].
California Consumer Privacy Act
Without being discriminated against for exercising these rights, California residents have the right to request that we disclose what personal information we collect about them and to delete that information, subject to certain restrictions. You also have the right to designate an agent to exercise these rights on your behalf. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.
If you would like to exercise any CCPA rights, you can easily do so by contacting: [email protected]
or by writing to:
Independent Content Services Ltd,
2 Park Lane,
Attn: California, USA Privacy Rights.
Where is the web site located?
The Business web site is maintained in the United Kingdom. If you are located outside of the U.K., by using the web site, you authorise the import of your information and its use, as specified in this Policy.